Designing an Interpretive Structural Framework for the Successful Use of Blockchain Technology in the Supply Chain of Small and Medium Enterprises

Document Type : Original Article

Authors

1 Department of Industrial Engineering, Yazd University, Yazd, Iran

2 Department of Industrial Management, Faculty of Economics, Accounting and Management, Yazd University, Yazd, Iran.

3 Department of management and entrepreneurship, faculty of economics and accounting, Razi University, Kermanshah, Iran

10.22126/eme.2024.10704.1102

Abstract

Various evidence suggests that blockchain technology in the supply chain can significantly improve the performance of small and medium enterprises (SMEs) and provide a foundation for sustainable advancement. Studies indicate that blockchain can enhance transparency and timely provision of information, improving decision-making processes and management of sustainable supply chains. Therefore, this study, adopting a mixed-methods approach, first identifies the success factors for implementing blockchain in sustainable supply chain management through content analysis of existing texts and then uses a descriptive correlational method to design an interpretive structural framework. Participants in the field portion of this research included 15 experts (academics and managers with industrial experience). The results indicate that support from senior management and effective planning and implementation is at the forefront as key success factors for the technology in the supply chains of SMEs. Government support and proper management of financial constraints are subsequent levels that will lead to enhancing infrastructure and strengthening organizational culture. Based on the findings, to bolster the identified success factors of blockchain technology in the supply chain, implementing innovative tools such as gamification is recommended, as these tools can improve user experience, increase participation, and motivate activities.

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