Investigating the Impact of Artificial Intelligence Assistant-Based Training Programs on Employees' Innovative and Resilient Behavior

Document Type : Original Article

Authors

1 Entrepreneurship Research Group, Strategic Studies of Cooperation, Development and Social Welfare Institute, Golestan University, Gorgan, Iran.

2 Department of Management and Accounting, Shargh-e-Golestan Higher Education Institute, Gonbad-e-Kavus, Iran.

Abstract

With the advancement of technology and the increasing complexity of work environments, organizations are seeking solutions to enhance their employees' innovation and resilience. In this regard, artificial intelligence assistant-based training programs have emerged as an effective tool for developing skills and adapting to environmental changes. 1 This study investigated the impact of such programs on employees' innovative and resilient behavior, mediated by cultural intelligence, in governmental organizations in Gonbad-e Kavus, Iran. The statistical population consisted of 3,500 official employees, from which 346 were selected as a sample using convenience sampling based on Krejcie and Morgan's table. Data were collected using a standard Likert-scale questionnaire and analyzed using structural equation modeling in LISREL 8.8 software. The findings revealed that artificial intelligence assistant-based training programs have a positive and significant impact on cultural intelligence and employees' innovative behavior, but no direct effect was observed on employees' resilient behavior. Cultural intelligence, as a mediating variable, not only enhanced innovative behavior but also established a significant relationship with resilient behavior. These results suggest that while AI-based training does not directly increase resilience on its own, it can empower employees to face challenges and improve their creativity by enhancing cultural intelligence. Organizations can strengthen employee performance by implementing emerging AI technologies in in-service training and improving adaptability to environmental changes. 

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Main Subjects

Education and Management of Entrepreneurship
Volume 3, Issue 4 - Serial Number 9
March 2025
Pages 101-120

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History

  • Receive Date: 13 November 2024
  • Revise Date: 20 December 2024
  • Accept Date: 01 January 2025

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